Maintenance, Updating, Support, and other Stuff

Well, I thought I had the theme hacks licked, but of course it was rehacked.  I’ve been trying to track that down before I go back and fix the theme (and really the whole blog) again.  To be honest, it’s rather depressing because it is a lot of work to keep this thing going.  Sometimes I feel like I’m just spinning plates - about the time I get the last plate spinning, I have to go back to respin the first ones because they’ve come to a stop.

On top of the hacks to my theme, there has been a ton of spam comments.  Unfortunately, when the theme got hacked it caused some problems with the WP-Members support forum so I’m getting support needs posted in comments because people are having problems with the forum.  Since I very much want to help people that need help with the plugin, I’ve been carefully going through the comment moderation process so I don’t accidentally delete a legitimate comment with the spam.  I want to come back and get those answered.

During this time, there have been some people that have used the PayPal donation for the plugin and of course, I give priority to their support needs.  So if you are still waiting on free support, please understand that I have to give priorty to those folks.  Of course, that was one of the purposes of the forum - to develop an area of common support issues so that people would be able to self-serve their needs, but with the hacks to the site, that hasn’t really worked out all that well.

So, to everyone, thanks for your patience! I do intend to work through these issues and get this blog back together.  I put too much work into my plugins to just let them die.  I just need some time to get this thing put back together.

One Response to “Maintenance, Updating, Support, and other Stuff”

  1. peter on April 13th, 2008 7:00 pm

    I’ve used wp-members plugin, do you offer for customization serivce, if the price is reasonable, I’ll email you about the plan.

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